Listen to customers


They may not know exactly what they want, but they’ll let you know what they like or don’t like about the status quo. Your job is to synthesize relevant solutions based on this input. Your biggest impact is going to be through helping others, so it makes sense you should get to know them.



Skip the details by making use of placeholders. Focus on the larger tasks to achieve a minimum viable product as soon as possible. Recognize that you’ll have plenty of time to agonize over details after you’ve established a basic value proposition.